隐私政策
最后更新:2026年11月
1. 数据控制者
Filver SAS(以Dolce Vita名义运营),法国巴黎。联系方式:contact@privateseinerivercruise.com
2. 我们收集的数据
我们会收集您在预订或联系我们时提供的信息:姓名、电子邮箱、电话、预订偏好和付款信息。银行卡信息由Stripe处理,绝不会存储在我们的服务器上。
3. 我们如何使用您的数据
我们使用您的数据来管理预订、发送确认信息和游船详情、处理付款、在游船后邀请评价、回复咨询以及改进服务。
4. 法律依据(GDPR)
Contract performance (booking fulfilment), legitimate interest (service improvement, audience measurement, how you found us, review requests), and consent (marketing communications).
5. Cookie
We use essential cookies to run the site. Google Analytics and Microsoft Clarity measure how the site is used from your first visit. Google Ads counts the bookings that come from our advertisements without advertising cookies, and we do not use ad personalisation or retargeting. We also measure the audience ourselves, without cookies and without knowing who you are. When you book, we note with your booking how you found us (the site you came from, the page you arrived on, any ad campaign), to see which channels work; this stays with your booking data. You can stop all of this on your browser at any time with "Do not measure my visit" on the Cookie Policy page. We do not use a Meta (Facebook) pixel.
6. 数据共享
我们与Stripe(付款)、Resend(服务邮件)、Supabase(数据库托管)、Vercel(网站托管)、Google Analytics和Microsoft Clarity共享数据。我们不出售个人数据。
7. 数据保留
预订数据出于会计需要保存7年。营销数据保存至您撤回同意为止。您可随时要求删除。
8. 您的权利
根据GDPR,您可以要求访问、更正、删除、限制处理和数据可携,并可反对处理。如需行使这些权利,请发送邮件至contact@privateseinerivercruise.com。
9. 联系方式
隐私咨询:contact@privateseinerivercruise.com